Why do I need a PIN and a password again?
Most sites stop at a single password to protect your data. Pillar uses a combination of your password and a PIN for 2 layers of security. Any time you or anyone else attempts to use your Pillar account from a new device, we will request your PIN number that you created while setting up your account in addition to your password. If both of these are correct, that device will be added to your list of authorized devices that are allowed to access your Pillar account. Any device without both of those pieces of information will be locked out.
"Secure" sites get hacked all the time. How can I trust that Pillar is different?
Pillar was built to use the most advanced security tools that exist to keep your data safe. But security goes beyond even that. Even the best software systems can be compromised when attackers get ahold of your password or find an unintended way into a software system despite best efforts. That's why we built Pillar so that even if such an event occurs, the bad actors won't be able to decrypt and read the data they get a hold of. Similarly, even if an attacker obtains your password, they still won't be able to get into your account without additional information about your PIN that only you know. We can't foresee every attack out there, but we can provide as many layers of protection as possible to keep you and your loved ones safe.